To boost financial inclusion: MTN Mobile Money launches instant microcredit solutions.

Under the campaign slogan: “When Money Runs Out…MoMo got You!”, the company is now offering loans of up to 100,000 FCFA directly through MoMo accounts, with no paperwork and no need to visit a physical agency.

The new offering allows individuals, salaried workers, and MoMo agents, to borrow funds instantly, even when their account balance is at zero. The goal is to ensure customers can complete essential transactions without interruption, regardless of their immediate cash position.

“Mobile Money Corporation, MTN Cameroon’s local subsidiary, has always led the way in innovation, especially with financial services,” CEO of MTN Mobile Money, Alain Nono stated. 

“With our Momo from Home campaign, we want to remind Cameroonians that we’re here for them during tough times. When month-end budgets get tight and cash flow is low, we’re able to support customers and keep pushing for greater financial inclusion,” he added.    

One of the key elements that was highlighted is that the microcredit portfolio, structured around three main segments: Consumers, Businesses, and the Distribution Chain. Each segment has tailored products designed to meet specific needs.

For individual consumers, two products are available. MoMo Helep provides an advance for payments, transfers, airtime purchases, and internet bundle subscriptions. XtraCash offers a broader advance covering payments, transfers, withdrawals, airtime, and internet bundles.

For businesses, MoMo Helep Pro allows employers to subscribe to a digital overdraft facility on behalf of themselves and their employees, extending the benefits of instant credit to entire workforces.

For the distribution chain, Agent Advance gives MoMo point-of-sale operators, access to instant loans, enabling them to continue serving customers even when liquidity is tight.

It should be noted that accessing these services is designed to be simple and fast. Customers can subscribe free of charge by dialing the short code *126*6# or through the New MoMo App. 

After selecting the product suited to their needs, users can receive up to 100,000 FCFA instantly credited to their MoMo account, with funds immediately available for use.

Once obtained, the microcredit funds can be used for a wide range of transactions. These include money transfers to other MoMo accounts or to accounts on other networks, merchant payments at markets, supermarkets, pharmacies, restaurants, and service stations, as well as bill payments for utilities and services such as electricity and potable water, in addition to tax payments and MTN services. The funds can also be used to purchase airtime and internet data bundles.

Officials of Mobile Money Corporation said the initiative reflects its broader push toward digital financial inclusion, particularly for populations who may lack easy access to traditional banking services or physical agencies. 

By removing paperwork requirements and enabling instant, remote access to credit, the company aims to reduce friction in everyday financial transactions.

Stressing on this, Tracy Kadji, the Marketing Director, said “we want to remind people that Mobile Money is more than just sending or receiving payments”. She explained that Mobile Money, is a real day-to-day partner for Cameroonians when they need help. 

“We show uprightness when it matters, whenever Cameroonians need us,” she stated.

However, eligibility for these microcredit products is currently limited to existing Mobile Money Corporation customers and partners. 

The company has positioned the launch as part of its ongoing strategy to strengthen the utility of mobile money beyond simple transfers, turning MoMo accounts into more comprehensive financial tools capable of responding to urgent, everyday needs, even when a customer's balance runs dry.

This article was first published in The Guardian Post Edition No:3840 of Tuesday July 07, 2026